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Privacy Policy

1. Information We Collect2. How We Use Your Information3. Payment Processing4. Data Sharing and Disclosure5. Data Retention and Your Rights6. Security Measures7. Changes to This Policy


Last Updated: April 19, 2026

At Elephant Nature Parks, LLC ("we," "us," or "our"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and store the information you provide when booking tours through our platform.

1. Information We Collect

To facilitate your booking and ensure seamless logistics, we collect the following personal information:

  • Contact Details: Name, email address, and phone number.

  • Logistics & Travel Data: Hotel name, pickup address, and country of residence.

2. How We Use Your Information

We use the information provided solely for the following purposes:

  • Booking Management: To process your reservation, communicate booking confirmations, and coordinate with our partner sanctuaries.

  • Logistics & Transportation: To arrange your hotel pickup and ensure accurate transit to and from the sanctuary.

  • Marketing & Communication: With your consent, we may use your contact information to send you updates, travel tips, or special offers related to our services. You may opt out of these communications at any time.

3. Payment Processing

We do not store your full credit card information. All payments are processed securely through Stripe. Stripe collects and processes your payment data in accordance with their own Stripe Privacy Policy. We encourage you to review their policies to understand how they handle your financial information.

4. Data Sharing and Disclosure

  • Service Providers: We may share your relevant logistics information (Name, Hotel/Pickup details) with the specific sanctuary partner fulfilling your tour to ensure your pickup and safety.

  • Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena or other legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety, or investigate fraud.

5. Data Retention and Your Rights

We retain your personal data only for as long as is necessary for the purposes set out in this policy. You have the following rights regarding your information:

  • Access and Correction: You may request to see or correct the information we hold about you.

  • Deletion (The "Right to be Forgotten"): You may request that we delete all your personal data from our systems. Upon receiving your request, we will permanently remove your information, except for any data we are legally required to retain for tax or regulatory record-keeping.

To exercise these rights, please contact us at [Insert Your Contact Email].

6. Security Measures

We implement industry-standard technical and organizational security measures to protect your personal information from unauthorized access, loss, or alteration. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on this page with an updated "Last Updated" date.